Privacy Policy

1. Information We Collect

We may collect and process the following types of personal data:

1.1 Personal Identification Information

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number

1.2 Transaction Information

  • Payment information (processed through secure third-party payment processors)
  • Order history

1.3 Technical Data

  • IP address
  • Browser type and version
  • Time zone settings
  • Operating system and platform

1.4 Usage Data

  • Information about how you use our website and services.

1.5 Marketing and Communications Data

  • Your preferences regarding receiving marketing communications from us.

2. Purpose of Data Collection

We collect your information for the following purposes:

  • To process and deliver your orders.
  • To manage your account and provide customer support.
  • To communicate with you regarding your orders and promotions.
  • To improve our website and services through data analysis.
  • To comply with legal obligations.

3. Legal Basis for Processing Your Information

We will process your personal data only when we have a legal basis to do so, including:

  • Contractual Necessity: To fulfill our contractual obligations to you.
  • Consent: Where you have given us explicit consent to process your data.
  • Legitimate Interests: To pursue our legitimate interests, provided your rights do not override those interests.
  • Legal Obligation: To comply with applicable laws.

4. Data Storage and Security

4.1 Data Storage

Your personal data is stored on secure servers, and we implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration.

4.2 Data Retention

We retain your personal data only as long as necessary for the purposes for which it was collected, including compliance with legal, accounting, or reporting requirements.

5. Data Sharing and Disclosure

We may share your personal data with the following parties:

  • Service Providers: Third-party vendors who assist us in operating our website, processing payments, and delivering orders.
  • Legal Compliance: To comply with laws or respond to lawful requests.
  • Business Transfers: In connection with any merger, sale of assets, or acquisition.

We do not sell, rent, or lease your personal data to third parties for marketing purposes.

6. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

6.1 Right to Access

You have the right to request copies of your personal data.

6.2 Right to Rectification

You have the right to request correction of any inaccurate or incomplete information.

6.3 Right to Erasure

You have the right to request deletion of your personal data under certain conditions.

6.4 Right to Restrict Processing

You have the right to request restriction of processing your personal data under certain conditions.

6.5 Right to Data Portability

You have the right to request transfer of your personal data to another organization, or directly to you, under certain conditions.

6.6 Right to Withdraw Consent

Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

7. Exercising Your Rights

To exercise your rights, please contact us at:

We will respond to your request within one month. If your request is complex or you have made multiple requests, we may extend this period and will inform you accordingly.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy regularly for any updates.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Thank you for trusting CuteTails with your personal data. We are committed to protecting your privacy and ensuring your information is secure with us.